Your privacy is critically important to us. At Platinum Masterclasses we have a few fundamental principles: 1. We don’t ask you for your personal data unless we truly need it. 2. We don’t share your personal data with anyone except to comply with the law, develop our products, or protect our rights. 3. We don’t store personal data on our servers unless required for the on-going operation of one of our services. This Privacy Policy applies to the processing of personal data concerning the users (“Users“) of services provided by Platinum Masterclasses (“Service(s)“). This policy explains what personal data we collect and how we use it. The Users can be Platinum Masterclasses’ customers (“Customer“), representatives of Customer or Customer’s customers (“End-Users“).

Data controller

The data controller in accordance with the applicable data protection law is Platinum Masterclasses (“Platinum Masterclasses“, “we“, “us“, “our“). Platinum Masterclasses is responsible for ensuring that the processing of personal data complies with this Privacy Policy and the applicable data protection laws.
Contact details of the data controller:
Platinum Masterclasses
Pune, India
www.platinummasterclasses.com
Contact person in privacy matters:
Neeru Khanna CEO,
Platinum Masterclasses
ceo@platinummasterlasses.com

Collection of Personal Data

We collect Users’ personal data through different means, which are explained below. Most of the personal data we process is collected directly from the Users. Platinum Masterclasses may collect basic information such as name, age, postal address, email address and phone number. Platinum Masterclasses automatically collects and processes the following technical data about the User:

• IP address
• Geographical location data based on the IP address
• Service access times
• Statistics on page views
• Any other automatically collected technical data

Furthermore, Platinum Masterclasses may also collect other anonymized statistics about the way the User uses the Services provided by Platinum Masterclasses. Platinum Masterclasses never sells any personal information to a third party. We use it simply to communicate resources of value to you.

Legal basis and purpose of processing personal data

Platinum Masterclasses processes personal data for three main purposes: (1) Service The primary purpose of collecting personal data is to provide the website www.platinummasterclasses.com and Services, to issue accurate charges for the use of the Services and to manage the customer relationship. The processing of personal data in this case is based on the agreement between the Customer and Platinum Masterclasses. This concerns, for example, the data collected during the signing up for the Service, during the use of the Service and the technical data needed to run the Service in a secure manner and communications with Users. (2) Marketing and other communications Platinum Masterclasses may occasionally send its Customers (and End-Users when the relevant personal data has been collected by Platinum Masterclasses itself) email to inform about new features, solicit feedback, or provide information on what is going on with Platinum Masterclasses and its products. We base this on our legitimate interest to provide Users with relevant information as part of the Services and to promote our Services. (3) Service development and research We always work to make our Services better. Therefore, we may use the User’s data to improve the Services. We base this processing on our legitimate interest to grow and develop. Platinum Masterclasses may also collect technical data for statistical purposes to compile anonymous, aggregated statistics. Platinum Masterclasses may display information publicly to others in an aggregate format that does not reveal statistics of any single User. Platinum Masterclasses does not disclose personal data other than as described below.

Disclosures of Personal Data

We may disclose personal data to third parties in the following cases: Platinum Masterclasses may use subcontractors when providing its Services. Our trusted subcontractors work on our behalf, and do not have an independent right to use the personal data we disclose to them. Platinum Masterclasses discloses personal data to its subcontractors on a need to know basis when necessary to process such data on Platinum Masterclasses’ behalf in order to provide Services. Subcontractors are subject to appropriate security and confidentiality requirements. When required by law such as to comply with requests by competent authorities or in response to a subpoena, court order or other governmental request; When we believe in good faith that disclosure is necessary to protect our rights, investigate fraud or to protect our Users’ safety or rights. If Platinum Masterclasses, or substantially all of its assets, are acquired, or in the unlikely event that Platinum Masterclasses goes out of business or enters bankruptcy, User information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Platinum Masterclasses may continue to use your personal data as set forth in this Privacy Policy.

Cookies

Cookies are pieces of data which are received and transmitted by a User’s device when the User is using Platinum Masterclasses’ Services or website. Platinum Masterclasses may use cookies and similar techniques to provide functionality of the Services, to enhance the user experience and to identify Users and how they use the Services. We use cookies, for example, to login and logout authentication, to remember session allowing Users to continue the session in case of time-out and to prevent unauthorized use of the Services. The User may prohibit the use of cookies or remove cookies from the browser settings. However, cookies are important part of how the Service works, so limiting the use of cookies may affect the functionality of the Service. Platinum Masterclasses uses third party cookies for various purposes. We may use third party cookies for statistical purposes to compile anonymous, aggregated statistics, such as to estimate number of Users and detect which parts of the Service Users find most useful, and identify features that could be improved. For such purposes, we may use third party cookies, such as Google Analytics, to help analyze how our Users use the Service. The technical usage information (including IP address) generated by the cookie about use of the Service is transmitted to such third parties to compile statistical reports. Platinum Masterclasses may also use third party cookies for marketing purposes to collect information about Users’ browsing habits and to remember visits in order to make advertising more relevant to that User and to his or her interests. These cookies are usually placed by third party advertising networks and social media providers, such as Google Adwords.

Retention of personal data

The User’s personal data will be retained only for as long as necessary to fulfil the purposes defined in this Privacy Policy. When the User’s personal data is no longer required by law or rights or obligations by us or the User, we will delete the personal data. In most cases, personal data will be deleted upon termination or expiry of the agreement between the Customer and Platinum Masterclasses or upon the Customer’s written request. Please note that Platinum Masterclasses may have a right to retain some data even after termination of the agreement for billing purposes. Exceptionally, Platinum Masterclasses may retain personal data for a longer period if we have a legitimate reason or an obligation to store data for the purposes of criminal investigation or other corresponding reason.

Users’ rights

A User has the right to access the data on him/her and upon request, obtain a copy of the data. Such request shall include information that is necessary for retrieving the data and shall be made using a personally signed document which can be addressed to the contact person provided in this Privacy Policy. Platinum Masterclasses rectifies, erases or supplements possibly erroneous, unnecessary, incomplete or obsolete personal data at its own initiative or at the request of User concerned. The User is advised to contact Platinum Masterclasses contact person provided in this Privacy Policy to correct any possibly erroneous data. Users have the right to prohibit Platinum Masterclasses to process personal data for purposes of direct marketing. Platinum Masterclasses advises the Users to notify Platinum Masterclasses contact person provided in this Privacy Policy of such possible prohibitions in writing. Users also have a right to data portability to the extent granted by applicable data protection rules. Data portability refers to a right to receive own personal data in a structured, commonly used machine-readable format and transmit your personal data to another data controller.

Privacy Policy Changes

Platinum Masterclasses may change this Privacy Policy from time to time. Platinum Masterclasses recommends that the Users regularly access the Privacy Policy to obtain knowledge of any possible changes to it. We will provide the date of the Privacy Policy to allow Users to see changes. Platinum Masterclasses will inform Users of possible changes by using reasonable and available channels. Last updated: January 18, 2023.